Self-perception of digital competences in administrative personnel of Huanuco health network

Abstract

Objective. To determine public servants’ perception from an administrative health branch on their degree of digital competence. Methods. A descriptive study was used. It was comprised of 87 public servants (46 women and 41 men), coming from the administrative branch of the Executing Unit 404 from the Huanuco Health Network, during 2020. For the data collection, a digital competence scale was used. For the inferential analysis, chi-square test was used for a sample. Results. Findings showed that the general level of digital competence was basic (62.1%). Specifically, information and technology dimensions were perceived in a higher percentage: 51.7% and 39.1%, respectively. Digital coexistence, communication and collaboration dimensions were perceived in a lower percentage. And, statistically, a higher level of digital competence was found in basic level skills (p=<0.000). Conclusion. The main finding shows that public servants perceived a basic level of digital competence. In other words, the domain of only one dimension of competences.